Frequently Asked Questions
Everything you need to know about your gear and orders at AJ Sports.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. For oversized items like treadmills or basketball hoops, delivery may take 7-10 business days via our specialized freight partners.
What is your return policy on used gear?
We offer a 30-day return policy for items in original, unused condition with tags attached. For hygiene reasons, compression wear and swimsuits cannot be returned once opened.
Do you offer warranties on professional-grade equipment?
Yes, all professional-grade equipment comes with a 1-year manufacturer warranty against defects. Extended protection plans are also available at checkout.
How can I track my AJ Sports order?
Once your order ships, you will receive an email with a tracking number and a link to our real-time tracking portal to monitor your delivery status.
Do you provide bulk discounts for sports teams?
Absolutely. We offer competitive tiered pricing for schools, local clubs, and professional organizations. Please contact our team sales department for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.